Hong Kong’s light, spacious and ultra-modern international airport is located 39 km from the city centre on reclaimed Chek Lap Kok island. Smoking is not allowed inside the passenger terminal except in designated smoking rooms.

Visitor Information And Help

A Hong Kong Tourism Board Visitor Information & Services Centre is located in the Buffer Halls and in Transfer Area E2. Assistance is available between 7:00 am and 11:00 pm daily. Airport Authority 24-hour Help Phones are located throughout the terminal. Phonecard vending machines are located throughout the Passenger Terminal for using public phones.

Money

An HSBC ATM cashpoint is located at Level 7 Check-in Hall Aisle G and a Standard Chartered Bank ATM is located in Arrival Hall B. A number of money exchangers can be found in the Arrivals Hall, which is open between 5:30 am and midnight.

Shops And Restaurants

A number of cafés and restaurants are located on the same floor as the Arrivals Hall, including McDonalds and Oliver’s Super Sandwiches. A 7-Eleven convenience store is open 24 hours; Watsons chemist is open between 7:00 am and 11:30 pm. A branch of Café Deco is located in Departures East Hall (Level 7).

Luggage

A left luggage service (tel. 2261 0110) is available in the Arrivals Hall from 5:30 am to 1:30 am daily. Rates are:

• $35 for up to three hours;
• $50 for 3–24 hours; and
• $120 for 24–48 hours.

Accommodation

Hong Kong Hotels Association information counters are open between 6:00 am and midnight. The Regal Airport Hotel is the closest hotel to the airport (tel. 2286 8888).

Medical

The Airport Medical Centre (tel. 2261 2626) is at Landside Level 6, Room 6T009 and is open daily from 7:00 am to midnight.

Washroom And Nursing Facilities

Nursing rooms for babies and public washroom facilities are located around the airport, including in the Arrivals Hall.

Other Facilities

Airline lounges, beauty spa services and business facilities are also available in the terminal building. For more information, visit www.hongkongairport.com .

Transport Connections

Most visitors who fly into Hong Kong use the Airport Express train to go downtown – the fastest way to travel. Other options include boarding an airport bus or taking a taxi.

Airport Express Trains

You can buy tickets from the machines opposite the Arrivals Hall or from the Airport Express Customer Service Centre. The train platform is at the same level as the Arrivals Hall. Trains run every 12 minutes: the first train from the airport leaves at 5:54 am, the last train leaves at 12:48 am. As a free service, porters will help you load luggage on and off trains.

The other station on this line is Tsing Yi. Children under three travel free and concessions are half the adult fare.

Tickets (Sample Prices)

• Adult single to Hong Kong station (terminus): $100.
• Adult same-day return to Hong Kong station: $100.
• Adult round-trip (valid for one month) to Hong Kong station: $180.
• Adult single to Kowloon station: $90.
• Adult same-day return to Kowloon station: $90.
• Adult round-trip (valid for one month) to Kowloon station: $160.

Journey Time

• Airport to Hong Kong station: 23 minutes.
• Airport to Kowloon station: 20 minutes.

Free Shuttle Bus

Train passengers can board a free Airport Express shuttle bus from Kowloon and Hong Kong stations to all major hotels. The buses run every 12 or 24 minutes. Taxis are also available.

Airport Buses

Follow the signs in the Arrivals Hall for airport buses. A number of buses ferry passengers between the airport and the rest of Hong Kong, starting around 6:00 am. Overnight buses operate different hours. Fares range from $20 to $45. Visit www.hongkongairport.com/eng/aguide/bus.html for exact information on routes.

Popular routes include the A11 toNorth Point Ferry Pier running along the north of Hong Kong Island and the N21 toTST Star Ferry Pier, a night bus operating between 12:20 and 5:00 am.

Taxis

Follow the signs from the Arrivals Hall to take a taxi. The average fare is $335 to Central or $270 to TST. The approximate journey time is an hour.

Red taxis serve Hong Kong Island, green taxis serve the New Territories and blue taxis serve Lantau Island.

Limousines

Limousine hire counters are located in the Arrivals Hall and are open between 5:30 am and midnight. The cost of hiring a limousine to Central is about $600.

Ferries

Details of ferries from the airport to Chinese cities are provided in Chapter Twenty-Four, ‘Travel’: Chinese travel.